| When | AXSoperation | Amounts allowed |
|---|---|---|
| Same calendar day as payment (Singapore time, SGT) | Void | Full amount only. Partial refunds become available from the next day. |
| After the day of payment, up to 30 days | Refund | Full or partial. Multiple partial refunds are allowed, up to the original amount. |
| QR payments (PayNow,Alipay+, WeChat Pay) | Not available | AXS does not support void/refund for QR schemes. Use WooCommerce's Refund manually to record the refund andreimburse the customer outside AXS. |